Audrey Hepburn – “When you have nobody you can make a cup of tea for, when nobody needs you. That’s when I think life is over.”
When times are tough, it’s easy to become isolated from the people around you – friends, family and work colleagues. Some people simply don’t want to talk about any difficulties they are experiencing – maybe they feel their problems are nobody else’s business, they might be embarrassed or not want to appear unprofessional in a work environment.
This is when the smallest things can make the biggest difference. How many times have you asked “Would you like a cup of tea?” when someone is upset? A little thing like tea can make a huge difference in times of crisis or distress. It offers strength, support and, crucially, human interaction when you might otherwise be closed off.
After the July 7th London bombings, shopkeepers opened their doors and brought out cups of tea to people on the streets – small comfort in light of a national disaster but something that made a real difference to the people trying to process what they had just witnessed.
We often pick up on signs that someone is having a tough time, whether in the workplace or personal life but not everyone knows how to offer support or feels comfortable opening up to someone they may only know in passing.
The training we provide can help you know how to recognise the signs that someone is struggling mentally, give you the tools you need to offer practical support within the work environment and take the strain from your shoulders.